Posts by Chen Yen

Are patients canceling and rescheduling?

By Chen Yen | February 10, 2020 |

Do you have a strict cancellation or reschedule policy?Do you get frustrated when people cancel or reschedule, because you could’ve taken someone else on during that time instead? (Not to mention your time wasted, and lost income). One practitioner estimates no-shows and same-day cancellations account for up to 15% of all appointments scheduled by his…

[Copy and paste] Text or email script to bring in more patients during the holidays

By Chen Yen | December 23, 2019 |

Is it slower around the December holiday time? You’re taking time off, but you want to make up for it when you come back to work (including lost income for being gone). Here’s a text or email you can send off to bring in new patients to help and cashflow now, especially since it’s close…

Does it get slow in your practice during the holidays?

By Chen Yen | October 30, 2019 |

Does it get slow in your practice during the holidays? Cancellations & reschedules seem to happen more frequently, holiday closings, and people seem more interested in holiday season cheers than coming in. But it doesn’t have to be slow. It can be the busiest time for your practice all year. There are many holidays coming up…

What to say when a patient asks “What is your success rate?”

By Chen Yen | October 27, 2019 |

Do you ever get asked “what is your success rate?” and you’re not sure how to answer it because you don’t track it? One of our Introverted Visionaries 6-Figures Plus Mastermind members (who is getting specific guidance, structures, and systems in place to fast track to a multi-6 & 7-figure freedom practice, the introverted way) asked…

Interview with Olivia Hsu Friedman, LAc, DACM: How she transitioned to a busy online-based practice

By Chen Yen | October 13, 2019 |

Have you thought about having an online-based practice, but not sure how to make the transition? What to charge? How to attract patients/clients? Imagine having a practice that helps many people across the country. One that gives you flexibility… Join us for this free interview with Olivia Hsu Friedman, LAc, DACM Have an insider look at…

"I’ve been a chiropractor for 30 years and was really concerned about where I was headed—whether I was going to be in my own practice, whether I was going to sell it or what I was going to do. I hit a ceiling in my practice and wasn’t sure what way to turn, especially with the changes in insurance. I had gotten into some financial debt and it was a bit of a struggle. Within several months of working with Chen, my practice has doubled. I like how it’s not a cookie-cutter approach like other practice management companies and I’m getting patients in a way that’s authentic to me.”

Dr. Nancy Gravel, DC

"I have a 12 year Sports Rehab Chiropractic business. I have already established myself as a rehab specialist and I wanted to expand my services and offer more of my expertise----therefore I reached out to Chen because I saw something in her that I don't see in other Business coaches. I have invested 18K in other business coaches and I am thankful I found Chen.

Chen has been the most practical, has simple and yet profound useful tips to implement into your practice right away- that is the rare thing I see in Chen. She has propelled me with each call, training or her templates worksheets in the Consistent Clients Makeover Mentorship for Introverts. I get immediate benefits from working with Chen that I see right away, versus other coaches I didn't see such results.

I am so glad i've worked with Chen because i have a new way to talk to my clients that gets results. For me, it was an eye-opener. I learned to tweak slightly what I was doing and BOOM, results. Patients sign up for my $1500.00 program without having to “talk them into it".

I have referred my colleagues to Chen and they are so thankful I did- because Chen's energy and they way she sees into your practice to give you that special step that can make the biggest difference in your business/life.”

Dr. Sarah Peters, DC

Before working with Chen, I had been struggling for MONTHS over how to market to the audience I really want to work with in my business. I couldn’t reach my ideal market because I didn’t know how to speak to them so they’d say “wow, that’s me and I need HER!” After working with Chen for just one hour, she helped me zero in on that, and how to target the market that is a match for my expertise AND my passion – something I hadn’t been able to combine in the past.

Now I can attract clients so that they come looking for me, instead of me having to chase them down. And I can do work I’m passionate about. Thank you Chen!!

Aprille Trupiano

Before working with Chen, I felt the economy had taken a toll on my practice. Within a month of working with Chen, I had my biggest month of income since 2007, and surpassed the 90-day monthly income goal I set! Instead of booking 54% of the people I talk to, 86% of the people are booking with me using the system Chen has taught me. Within 2 months, my practice is so busy that I needed to raise my fees. I just offered my first package that my client took me up on! I’m also getting unexpected interest from people wanting to send me referrals.

Elizabeth H, LAc

I was looking for a better way to communicate with potential patients over the phone that would help me bring in ideal clients. Chen provided a systemized approach that felt comfortable and not pushy. It has allowed me to find patients that I love working with. Thank you.

Dr. Ann Lee ND, LAc

Before working with Chen, my house was on its way to foreclosure--I hit rock bottom and had just moved to a new city to start a practice all over. Within 3 months of using Chen’s system, I have made 5 times the amount of income than I did before. I raised my fees from $65 to $235 a visit, and am booked 2-4 weeks in advance. Instead of booking 10% of patients I talk to, 95% book & follow my treatment plan.

Last week I tried out what Chen teaches, while speaking to a group of 20 individuals at a wellness talk I have never used this approach in a wellness talk and have been doing wellness talks for the last 6 years and only received a handful of patients from these talks. Last week I had 8 patients sign up immediately for sessions with me! I’m never going back to my old ways!” (my house also did not end up going into foreclosure)

Dr. Jannine Krause, ND, LAc

📞 Call Us: (623) 670-7777Book a FREE Strategy Session

📞 Call Us: (623) 670-7777 Book a FREE Strategy Session