Posts by Chen Yen

Google AdWords or Facebook?

By Chen Yen | September 8, 2019 |

Do you get calls from Google AdWords advertising companies and wonder if you should use them? What about Facebook advertising? You’ve heard that Facebook ads are working for other practitioners in your profession and even hear some amazing ROI stories. You wonder if you should jump on board. This will help you decide: Google AdWords…

[Copy and paste] Facebook post and text you can use when there are gaps in your schedule

By Chen Yen | July 14, 2019 |

Do you have gaps in your schedule this week? Here’s something you can send off quickly to bring new patients in right away. Hot Tip #2. Post up on your Facebook page or text your list (or patient base) about the openings in your schedule, without feeling ashamed about having not having anyone booked yet.…

This practice’s sugar daddy

By Chen Yen | July 5, 2019 |

I was talking to an acupuncturist… Here’s the amazing thing: before, she was bringing in $5k/mo. Then something significant happened in her practice that led to her having more patients than she could see for the past 3 years. In fact, she was able to grow from that to bringing in $1 million in one year… “What in the world did she…

Telling it like it is – does it turn off patients?

By Chen Yen | June 23, 2019 |

Do you tell it like it is (including about yourself) as you get older? What I’m like: Tell it like it is..with loveAlways believing in possibilityStubborn Spiritual seeker (experiencing blissfulness through meditation and levitation from the blessings of spiritual enlightened master Paramahamsa Nithyananda was such a blessing of an experience; on another note, I can’t believe…

Is your front office staff losing you patients?

By Chen Yen | April 28, 2019 |

One of my naturopathic physician clients was sharing her frustration with me a few weeks ago that her front desk person gets flustered when asked “how much does she charge?” or “do you take insurance?” My client offers packages over $1000. Just think–whether you offer packages or see patient visit by visit–each time a front desk…

Before working with Chen, I had been struggling for MONTHS over how to market to the audience I really want to work with in my business. I couldn’t reach my ideal market because I didn’t know how to speak to them so they’d say “wow, that’s me and I need HER!” After working with Chen for just one hour, she helped me zero in on that, and how to target the market that is a match for my expertise AND my passion – something I hadn’t been able to combine in the past.

Now I can attract clients so that they come looking for me, instead of me having to chase them down. And I can do work I’m passionate about. Thank you Chen!!

Aprille Trupiano

Before working with Chen, I felt the economy had taken a toll on my practice. Within a month of working with Chen, I had my biggest month of income since 2007, and surpassed the 90-day monthly income goal I set! Instead of booking 54% of the people I talk to, 86% of the people are booking with me using the system Chen has taught me. Within 2 months, my practice is so busy that I needed to raise my fees. I just offered my first package that my client took me up on! I’m also getting unexpected interest from people wanting to send me referrals.

Elizabeth H, LAc

I was looking for a better way to communicate with potential patients over the phone that would help me bring in ideal clients. Chen provided a systemized approach that felt comfortable and not pushy. It has allowed me to find patients that I love working with. Thank you.

Dr. Ann Lee ND, LAc

Before working with Chen, my house was on its way to foreclosure--I hit rock bottom and had just moved to a new city to start a practice all over. Within 3 months of using Chen’s system, I have made 5 times the amount of income than I did before. I raised my fees from $65 to $235 a visit, and am booked 2-4 weeks in advance. Instead of booking 10% of patients I talk to, 95% book & follow my treatment plan.

Last week I tried out what Chen teaches, while speaking to a group of 20 individuals at a wellness talk I have never used this approach in a wellness talk and have been doing wellness talks for the last 6 years and only received a handful of patients from these talks. Last week I had 8 patients sign up immediately for sessions with me! I’m never going back to my old ways!” (my house also did not end up going into foreclosure)

Dr. Jannine Krause, ND, LAc

"I already knew my specialty to become a go-to expert, but what Chen showed me was new to me. It feels helpful and heart-centered, not pushy, and perfect for me. I don't want to waste more time attending health fairs where only 1 person books afterward, or going to boring general networking meetings (I've done BNI and chamber of commerce before). Chen has helped me figure out where to find my specific audience where “100%” of them will be interested in what I offer. Working with Chen has helped me build my Chinese Medicine practice faster in a new state than I did the first time around! (in half the time)."

Karla Renaud, LAc

"I have been in practice for 10 years working for other practices, but I opened my own practice a year ago and was struggling. The things that worked in my previous location weren’t working anymore. After working with Chen, my monthly income has doubled within 3 months and I’m on track for a 6-figure year.I’ve noticed more and more of current patients are referring friends and family to me. I’ve also used what she taught that contributed to me getting picked up by major media, and it’s resulted in boosting my credibility as a go-to chiropractor in my area.

I’m extremely grateful to Chen for showing me how to be true and authentic with myself and the results that have followed. I feel relieved I don’t have to market my practice the exhausting extroverted way."

Jose Aguilar, DC

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